“Leadership brand occurs when leaders at every level connect employee actions to desired customer experience.”

Norm is a recognized authority in developing businesses and their leaders to deliver results and increase value.  His current work relates to increasing business value by building organization, strategic HR, and leadership capabilities that measurably impact market value.

Background
He is co-founder (with Dave Ulrich) of The RBL Group, a firm of well-known and broadly experienced management educators and consultants. For several years, Leadership Excellence has ranked The RBL Group as one of the top Leadership Development firms in the world.

Contact
You can contact Norm Smallwood at:
801.373.4238, or at nsmallwood@rbl.net